A white meter cabinet and an isolator switch on a red brick wall

Survey day

Survey day, from the loft hatch to the meter.

Your roof is measured and priced before anyone visits. The survey is where those numbers meet the house: the rafters, the electrics and the space around it. Nothing is signed on the day.

What it confirms
Our numbers
Photos taken for
Your installer
Signed on the day
Nothing

Why a survey

A check, not a pitch.

Most of what a survey used to start with, we already have. Pitch, orientation, usable area, shading, obstructions and covering are read from aerial imagery before a visit is booked. That changes what the visit is for. Nobody arrives to size a system or to sell one. The surveyor arrives with our numbers and one job: to check them.

What the air can’t see is inside the roof and behind the meter: whether the rafters are sound for the rails, whether the consumer unit has room for the solar circuit, where a cable can run and where the scaffold can stand. The visit is built around those questions, and around anything that could move the price.

The survey-day checklist
A roof window in a dark loft, seen from inside

Survey day

The visit that checks our numbers.

A surveyor comes to confirm what we read from above and to see what the air can’t. They measure, check, photograph and explain. Then they leave.

Survey · EX4Roof read from above ✓

Roof and loft

  • Rafters and battens, sound for the rails
  • The covering, where the fixings go
  • A route through the loft for the cable

Electrics

  • Room in the consumer unit for the solar circuit
  • Earthing and the meter
  • A wall for the inverter

Access

  • Where the scaffold stands
  • A spot for a battery, if you want one

Before they leave

  • Photos for the installer, so nobody asks twice
  • Anything that could move the price, explained

Signed on the day: nothing.

What to have ready

What helps on the day.

Three things to have ready, and one to mention.

  • 01

    Access to the loft hatch

    The loft is where the rafters are checked and the cable route is found, so the surveyor needs to get up there.

  • 02

    A clear path to the meter

    The consumer unit, the earthing and the meter are all checked, so the surveyor needs to reach the fuse box and the meter.

  • 03

    Any questions, however small

    The surveyor is there to explain as well as to check. Ask about anything on the estimate.

  • 04

    Car or heat pump plans

    Either can change the array we size, the inverter we choose and whether a battery earns its place, so mention them on the day.

If the price moves

What the survey can change, and what stays the same.

If anything moves the price, you’ll know why before you sign.

What it can change

  • Fixings, if the rafters need extra
  • Work on a consumer unit with no room for the solar circuit
  • How the rails are fixed to the covering

What stays the same

  • The seven checks every installer must hold
  • The battery, priced both ways
  • One introduction, not a list
  • Nothing signed on the day

How we read a quote

After you say yes

From postcode to switch-on, we stay on it.

  1. 01

    Estimate

    Your roof sized and priced from above.

  2. 02

    Survey

    A surveyor confirms the roof and checks what the air can’t see.

  3. 03

    Introduction

    One installer, their quote already checked against the market.

  4. 04

    Install

    Grid approval first, if the system needs it. Then scaffold, array, inverter, and a battery if you chose one.

  5. 05

    Sign-off

    Certificates issued, the grid notified, your export payments applied for. We chase until each is done.

  6. 06 · coming

    Monitor

    Monitoring, planned for a later phase.

What sign-off covers Follow the job in the app

Survey day · questions

Asked before survey day.

01Do I need to be at home?

Yes, or someone who can let the surveyor into the loft and show them the fuse box and meter. It is also your chance to ask questions, however small.

02Will the surveyor try to sell me anything?

No. The survey is a check, not a pitch: the surveyor confirms our numbers, explains anything that could move the price and leaves. Signed on the day: nothing.

03What if the survey finds a problem?

The surveyor explains it before they leave and photographs it for the installer. If it moves the price, you’ll know why before you sign.

04What happens after the survey?

We introduce one installer, their quote already checked against the market. The survey notes and photos go with the introduction, so nobody asks you the same question twice.

Every question

From the guides

Read more before you decide.

Every guide explains one part of the job in plain English.

Keep reading

The rest of the service.

A bungalow with a panelled roof across an evening field

Estimate or survey

Start with a postcode.

Our estimate is free. If you proceed to survey, our partner installer invoices you directly; we receive a referral fee from them, never from you, and it never affects which installer we introduce.

We use these details only to send your estimate and arrange a survey. Privacy Policy

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